Frequently asked questions

 

Q. How much do you charge for graphic design?

Prices depend on many variants, but typically cost $115 per hour. We can provide a quote up front or view our price list here. Avenue 61 also offers outsource solutions for a fixed monthly cost, find out more here.

We are very transparent with all costs incurred so you won't have any hidden surprises. We provide quotes for stock images before downloading and keep you informed along the way.


Q. Who owns the artwork once it is paid for?

We are happy to provide copies of all artwork once completed. However some fonts cannot be shared due to licensing restrictions and you may need to purchase them yourselves. This can be discussed at the beginning of the project.


Q. What services do you provide?

Avenue 61 provides a full range of graphic design services including logos, business stationery, brochures, flyers, postcards, pull up banners, posters, newsletters, web graphics, infographics, animations, .PDF document creation, packaging, information memorandum and more.


Q. What software do you use?

Design is created using Adobe's Creative Cloud software suite. That means we always have the latest software available.


Q. Do you do printing?

Avenue 61 is not a printer, however we do have relationships with printers that specialise in different areas. We are happy to manage this for you, or simply provide print ready artwork for you to arrange yourself.


Q. What is your billing process?

Payments for one off projects are due 14 days from date of invoice which will be raised on completion. Should the project take longer than 30 days, the percentage of work completed will be invoiced at the end of the month. Regular clients are invoiced at the end of the month, due 20th of the following month.


Q. What if I don't like your design?

Avenue 61 takes pride in ensuring customers are 100% satisfied with the finished design. We will take time to understand your business, your target market and what you want to achieve from your marketing initiatives. However, if for some reason you are not happy with any concepts you will only be charged the costs of stock images or any other agreed costs incurred, but we retain the rights to the design and you will not be able to use any elements of it in the future.


Q. What is your privacy policy?

Please read our privacy policy here.


Q. Will you sign a non-disclosure agreement?

Yes, absolutely. We will always keep our clients work confidential if requested and protect their intellectual property.


Have another question? Please get in touch.